Web Analytics

Team Sharing for eSigner Document and EV Code Signing Certificates

SSL.com users may share EV code signing and organization validated (OV) document signing certificates with other team members for enrollment in the eSigner cloud signing service.

To follow these instructions, your team member will need a role of account_admin or owner. (Please refer to Your SSL.com Account — Users for information on setting user roles.) Note that if you are sharing a certificate that is already enrolled in eSigner, each new member enrollment will share that certificate. If you are sharing a non-eSigner-enrolled certificate—for example, a YubiKey-installed certificate—a new certificate with the same SubjectDN and expiration will be generated.

Note: Individual validated (IV) document signing certificates are scoped to an individual person and are not eligible for team sharing

Step 1: Share order URL with teammate

Step 1 instructions are for a team member who has enrolled a certificate in eSigner and wants to share it for use by another teammate.
  1. Log into your SSL.com account and select the team your order is scoped to.
    select team
  2. Navigate to the Orders tab and locate the eSigner-enrolled certificate you want to share.
    locate order
  3. Click the subject name, magnifying glass icon, or open link to view details for the order.
    View order details
  4. Click view certificate details.
    view certificate details
  5. Copy the URL from your browser and send it to the team member you want to share the certificate with.
    certificate order URL

Step 2: Teammate creates eSigner PIN

Step 2 instructions are for the team member receiving the order URL from step 1.
  1. Paste the shared order URL into your web browser’s address bar.
    certificate URL
  2. Create and confirm a 4-digit PIN, then click the create PIN button. (If you need to reset your eSigner PIN, please read this how-to.)
    Set PIN
  3. A QR code will appear. (The next time you reload the page the QR code will not be visible. If you need to to view or reset your eSigner QR code, please read this how-to.)
    eSigner QR code
  4. Scan the code into a 2-factor authentication app on your mobile device, such as Google Authenticator or Authy. The app will provide you with one-time passwords (OTPs) for use when signing. Each OTP is valid for 30 seconds.
    OTP in Authy
  5. You’re now ready to start signing code or documents with the shared eSigner certificate.
    eSigner Express
Thank you for choosing SSL.com! If you have any questions, please contact us by email at Support@SSL.com, call 1-877-SSL-SECURE, or just click the chat link at the bottom right of this page. You can also find answers to many common support questions in our knowledgebase.

Subscribe To SSL.com’s Newsletter

Don’t miss new articles and updates from SSL.com

Stay Informed and Secure

SSL.com is a global leader in cybersecurity, PKI and digital certificates. Sign up to receive the latest industry news, tips, and product announcements from SSL.com and stay informed of the latest changes about digital identity and encryption that can impact and enhance your life.

We’d love your feedback

Take our survey and let us know your thoughts on your recent purchase.