We’re excited to share that SSL.com, a globally trusted Certification Authority (CA), has acquired the VikingCloud certificate business, ensuring you continue to receive the highest-quality Certification Authority and PKI services.
What This Acquisition Means For You
We understand that certificate management is critical to your business operations. The good news is that this transition is designed with ease in mind. Setting up your new SSL.com account requires minimal effort on your part and will allow you to start issuing new certificates that replace your VikingCloud certificates.
Taking action and activating your SSL.com account is the best way to help ensure uninterrupted certificate issuance with the same trust and ubiquity among browsers, along with the highest level of security.
You don’t need to make a purchase to activate your SSL.com account. Once your account is activated, SSL.com will apply your prorated account credit and provide a coupon code for future purchases. Credits will be prorated as of November 1, 2025, with any partial month counted as a full month.
Please note that it’s vital to complete this setup process and begin issuing new certificates using your SSL.com account before February 27, 2026, to avoid service interruptions to your digital certificates.
On this date, all prior VikingCloud certificates will be revoked.
Set Up Your SSL.com Account
How to Transfer Your VikingCloud Account to SSL.com’s Portal
Please follow these step-by-step instructions to activate your SSL.com account:
How to Create Your SSL.com Account.
After you receive your prorated credit and discount code to your account, you can then select your certificate service. Once setup is complete, you can then issue and manage your certificates through your account dashboard. After your SSL.com replacement certificate is fully deployed, please email sslsupport@vikingcloud.com to request revocation of your VikingCloud certificate.
Need help choosing the right certificate type? Check our helpful guide on certificate differences.
This guide can help walk you through the certificate purchase process:
How to Order and Retrieve Your SSL/TLS Certificates.
Need help or more questions? Contact SSL.com/VikingCloud support via email
Beyond SSL/TLS, we offer an expansive array of products and services, including Verified Mark Certificates (VMCs), code and document signing through our eSigner service, S/MIME, and more to enhance your business solutions.
FAQs: Transition of VikingCloud Digital Certificate Services to SSL.com
- What happens to my current VikingCloud certificate?
You must open an SSL.com account to begin issuing new certificates, as your VikingCloud certificates will be revoked after February 27, 2026. Once you open an SSL.com account, you will get a new 12-month certificate. SSL.com will credit your account with a prorated credit, which includes the value and remaining duration of your current certificates, along with a coupon code for future certificate purchases.
- Who supports my existing VikingCloud certificate until it expires?
SSL.com is your primary point of contact for any certificate-related support, even if VikingCloud originally issued your certificate. This ensures you have a single, consistent support channel moving forward. Once your SSL.com replacement certificate is fully deployed, please email sslsupport@vikingcloud.com to request revocation of your VikingCloud certificate.
Please contact SSL.com/VikingCloud support for:
- New certificates
- New renewals
- How to set up a new account at SSL.com
VikingCloud’s certificate issuance operations are sunsetting, and SSL.com has assumed responsibility for customer support to ensure continuity and to help transition current VikingCloud customers to our portal.
- Do I need to buy a new certificate from SSL.com right away?
VikingCloud certificates will no longer function past the revocation date of February 27, 2026. It is essential to move to SSL.com accounts to receive a prorated credit for the remainder of your term, plus any additional discounting, if required. You’ll then manage your certificate directly through SSL.com’s portal.
- What happens to the money I already paid for my VikingCloud certificate?
SSL.com will credit your new account with a prorated credit and discount coupon, reflecting the remaining time/value of your VikingCloud certificate(s). The credit will be applied after you activate your new account through SSL.com.
- What steps will I need to take?
- Activate your new SSL.com account.
- Begin requesting any new certificate(s) to replace your currently deployed VikingCloud certificate(s) and manage them through the SSL.com portal.
- After your SSL.com replacement certificate is fully deployed, please email sslsupport@vikingcloud.com to request revocation of your VikingCloud certificate.
- As with any new certificate, you’ll need to install it on your server or endpoint. SSL.com’s support team is available to guide you through the process.
- Do I need to make a purchase when I activate my SSL.com account?
No, you can activate your account without a purchase. SSL.com will provide a credit to that new account equal to the value and remaining duration of your current certificates at no charge, along with a discount code for future purchases.
- Will this transition cause downtime or service disruptions?
To avoid any service disruptions, it is essential to open your SSL.com account and begin issuing and managing certificates from our portal. VikingCloud certificates will be revoked after February 27, 2026.
- What should I do if I use the VikingCloud Trusted Commerce Seal?
If you display the VikingCloud Trusted Commerce Seal on your website, you’ll need to replace it with the SSL.com site seal before February 27, 2026, or when you replace your existing certificate. SSL.com will provide instructions on how to remove the VikingCloud seal from your website and add the new SSL.com site seal to keep your website seal active.
- What additional benefits do I get with SSL.com?
Beyond SSL/TLS certificates, SSL.com offers Verified Mark Certificates (VMCs), code and document signing with eSigner, S/MIME, C2PA and Matter standard certificates, and other PKI solutions backed by industry-leading customer support.
- Who can I contact if I have questions?
SSL.com’s support team is ready to help with account setup, credits, renewals, and installation:
Please contact us at viking-support@ssl.com.
Common SSL.com Account Setup Questions and other FAQs:
What Are The Requirements for SSL.com SSL/TLS Certificate Domain Validation?
